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Privacy and Cookie Policy

UK Website

We are committed to safeguarding the privacy of our website visitors. This policy sets out how we will treat your personal information. Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services.


What information do we collect?

We may collect, store and use the following kinds of personal data:


  • Information about your computer and about your visits to and use of this website; such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;

  • Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including email address, postal address and phone number);

  • Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.


  • We use cookies on this website. A cookie is a text file sent by a server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from a server. This enables the webserver to identify and track the server.

  • We may send a cookie which could be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website’s usability. We may also use that information to recognise your computer when you visit our website.

  • Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer, you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector. Please be aware that restricting cookies will have a negative impact upon the usability of many websites, including this one.

  • Third-party cookies: Our website contains Facebook and Instagram links. Facebook and Twitter may set a cookie when logged into their site. Browns More Hair Now Ltd does not control the dissemination of these cookies. You can find out more about the cookies that Facebook and Instagram use in the Facebook and Instagram Privacy Policies.


Social Media Features and Framed Pages:

  • Our Services include certain Social Media features and widgets, single sign-on features, such as the “Facebook Connect” or “Google Sign-in”, Instagram button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

  • In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third Party Services or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing too are governed by such third parties’ policies and not ours.


Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:


  • Improve your browsing experience by personalising the website;

  • Send to you goods purchased via the website;

  • Send you email notifications which you have specifically requested;

  • We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Online booking / appointments

We offer online appointment booking at our website through a link to our clinic software Cliniko.
At booking you will be asked to tick to acknowledge that you consent to our privacy policy.
For more information about Cliniko, please read their Privacy Notice at



We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:


  • To the extent that we are required to do so by law;

  • In connection with any legal proceedings or prospective legal proceedings;

  • In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

  • Except as provided in this privacy policy, we will not provide your information to third parties.


Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers.  All electronic transactions you make to or receive from us will be encrypted using SSL technology.


Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with the changes.


Your rights

  • You may instruct us to provide you with any personal information we hold about you.

  • You may instruct us not to process your personal data for marketing purposes at any time (in practice, you will usually expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).

  • Third-party websites: Our websites may contain links to other websites. We are not responsible for the content, privacy policies or practices of third party websites.


  • If you have any questions about the privacy and cookie policy or our treatment of your personal data, please write to us by post to:

    Browns More  Hair Now Ltd
    Unit 12 Atlas House
    West Devon Business Park
    Tavistock, Devon
    PL19 9DP
    United Kingdom


  • Alternatively, you can contact us by telephone on 01822 610292 or via our contact page.


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